Smarter Services

Typical Microsoft D365 Business Central Journey

From initial engagement through to ongoing support, we're here to help at every stage of your Business Central projects.

Phase 1

Go to Market

Win more business with compelling demos, accurate estimates, and well-structured commercial proposals. We help you make a strong first impression and set projects up for success from day one.

Demos

Compelling product demonstrations

Proposal Estimates

Professional scoping and pricing

Commercials

Deal structuring support

Phase 2

Project Implementation

End-to-end project delivery support, from discovery through to go-live and beyond. We bring deep Business Central expertise to every phase of your implementation.

Step 1

Discovery

Requirements gathering and analysis

Step 2

Implementation

Configuration and customisation

Step 3

Training

User adoption and enablement

Step 4

Testing

Quality assurance and validation

Step 5

Go Live

Smooth transition to production

Step 6

Hypercare

Post go-live intensive support

Sustainable Practice

Build long-term client relationships with reliable, ongoing support that keeps your clients getting value from Business Central.

Phase 3

Support

Post-project support and other services to ensure your clients continue to get value from their Business Central investment. We're here to help with troubleshooting, enhancements, and ongoing optimisation.

Post Project Support
Other Services

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Let's discuss how Smarter Services can support your next Business Central project.

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